Emergency Repair

Reliable equipment when you need it most. From real-time system monitoring to 24/7 response, you can expect fast and reliable HVAC repair services from IES. Pre-assigned technicians have immediate access day or night to a vast database of technical and operational information to minimize downtime during an emergency and get your facility functioning at its best. Our 24/7 call line and emergency procedures ensure rapid response and after-hours service when needed. We realize that downtime has a high cost, so we employ innovative technology and experienced technicians to provide the industry’s fastest response times.

We can still be your HVAC hero. Here’s the best way to expedite your service call and what to expect:

1. Call our 24/7 answering service at 877-938-7059 to initiate the service ticket.
2. Anticipate frequent communication from our on-call tech and/or management team. They will keep you apprised using our XOi Technology as they work together to quickly assess and remedy your HVAC issue.
3. Expect a follow-up once the emergency is resolved. You will receive a copy of the complete dispatch report or, if necessary, an IES manager will contact you to review the service call, the technician’s findings, and any needed follow-up work.